Privacy Policy (Pizzeria Limone)

Last Updated: January 29, 2026

This Privacy Policy explains how Pizzeria Limone (“Pizzeria Limone,” “we,” “us,” or “our”) collects, uses, and shares information when you use PizzeriaLimone.com (the “Site”) and related online services, including online ordering and marketing sign-ups.

If you use our mobile ordering experience powered by Toast, some information may be processed through Toast systems and may also be subject to Toast’s privacy practices.

1) What This Policy Covers

This Policy applies to information collected through:

  • Our website (PizzeriaLimone.com), which is hosted on Squarespace

  • Forms you submit (contact, catering inquiries, newsletter)

  • Online ordering flows that may be powered by Toast (even if initiated from our Site)

  • Emails/texts you receive from us and interact with

This Policy does not cover third-party sites and services that we do not control (including Toast’s own systems, delivery partners, social networks, or payment wallets). Those providers’ policies apply when you use their services.

2) Information We Collect

Depending on how you interact with us, we may collect:

A. Contact and account information

  • Name

  • Email address

  • Phone number

  • Address (if provided for delivery, catering, or customer support)

B. Orders and transaction information (including via Toast)

  • Items purchased, order totals, tips, and timestamps

  • Location selected, pickup/delivery details, and order preferences

  • Order history and favorites (if you use an account-based ordering experience)

C. Payment information
Payment card details are typically collected and processed by our ordering/payment providers (such as Toast and its payment processors). We generally do not store your full card number. If you use Apple Pay/Google Pay, those providers handle your payment credentials.

D. Location information

  • Approximate location (e.g., based on IP address) may be collected automatically.

  • Precise location is only collected if you enable location services (usually in a mobile app context or mobile browser permissions), and you can turn it off in your device settings.

E. Device and usage data (website analytics)

  • IP address, device type, browser type, and general location

  • Pages viewed, time on page, clicks, and referral/source pages

  • Cookies and similar tracking technologies used for basic functionality and analytics (and potentially marketing, where enabled)

F. Communications

  • Messages you send to us (forms, email replies)

  • Customer support interactions and order issue details

3) How We Use Your Information

We use information to:

Provide and operate services

  • Run the Site, respond to inquiries, and provide customer support

  • Process orders, payments, and fulfill transactions (including through Toast)

Personalize your experience

  • Remember preferences and improve ordering experience

  • Recommend menu items or locations based on your interactions (where available)

Marketing and promotions (optional)

  • Send newsletters, updates, offers, and announcements by email and/or text (if you opted in)

  • Measure performance of marketing campaigns

Analytics and improvements

  • Understand Site/app performance, fix issues, and improve features

  • Maintain security and prevent fraud

Legal and compliance

  • Enforce our Terms of Use

  • Comply with legal obligations and respond to lawful requests

4) How We Share Information

We may share information as follows:

A. With service providers
We use vendors to help operate the Site and services, such as:

  • Website hosting and form tools (Squarespace)

  • Ordering and payment processing (Toast and related processors)

  • Email/text communications providers

  • Analytics and security providers

They are permitted to use information only to provide services to us (and not for their own unrelated purposes, subject to their agreements and applicable law).

B. With Toast (ordering platform)
If you place an order through Toast-powered ordering, your information may be hosted, stored, and processed by Toast on our behalf, and may also be subject to Toast policies depending on how the ordering experience is structured.

C. With partners you interact with
If we offer delivery, loyalty programs, or other partner services, we may share information as needed to provide that service.

D. For legal reasons and business transfers
We may disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, financing, or sale of all or part of the business.

5) Cookies and Tracking Technologies

We and our service providers may use cookies and similar technologies to:

  • Enable basic site functionality

  • Understand site traffic and performance

  • Support marketing campaigns (if enabled)

You can control cookies through your browser settings. Note that disabling cookies may impact site functionality.

Do Not Track: Some browsers send “Do Not Track” signals. The Site does not respond to DNT signals.

6) Your Choices

Marketing emails: You can unsubscribe using the link in our emails.
Marketing texts: Reply STOP (or follow the instructions in the message).
Cookies: Adjust browser settings to block or delete cookies.
Account / order profile (Toast-based): If your ordering experience includes an account, you may be able to access/update details through that experience.

If you want help accessing, correcting, or deleting information we hold, contact us using the details below.

7) Data Retention

We keep information as long as reasonably necessary to:

  • Provide services you request

  • Maintain business records

  • Resolve disputes and enforce agreements

  • Comply with legal obligations

Retention periods vary depending on the type of data and how it was collected.

8) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100% secure, so we can’t guarantee absolute security.

9) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10) Changes to This Policy

We may update this Policy from time to time by posting the updated version on the Site. The “Last Updated” date reflects the latest revision.

11) Contact Us

Questions or requests regarding this Privacy Policy:

Pizzeria Limone
Email: corporate@pizzerialimone.com

Optional Addendum: State Privacy Rights (Simple Version)

Some states provide additional privacy rights (such as access, deletion, and correction). Where applicable, you may request:

  • Access to personal information we hold about you

  • Correction of inaccurate information

  • Deletion of certain information (subject to legal/business exceptions)

To make a request, email corporate@pizzerialimone.com with “Privacy Request” in the subject line. We may need to verify your identity before completing a request.